HELP CENTER
You Asked, We Answered
It’s important to us that our customers feel fully informed and confident when working with us. That’s why we’ve made an extensive list of past customers’ questions along with answers from our experienced team. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us today.
WHERE ARE YOU LOCATED?
New York and provides services to clients in Manhattan and the Bronx.
WHAT ARE YOUR HOURS?
Monday through Friday 10 AM to 5 PM Saturday 10 PM to 5 PM Sundays closed
DO YOU EXCEPT CASH OR CHECK?
We are pleased to accept payment in the form of cash, check, and all major credit cards. Kindly note that we do not currently accept Zelle, Cash App, or PayPal as payment methods.
DO YOU OFFER CONSULTATIONS?
We are pleased to offer complimentary consultations conducted over the phone or via FaceTime. Additionally, for in-person pop-ups, there is a nominal fee of $35.
DO YOU HAVE A REFUND POLICY?
At our handyman company, we want to ensure your complete satisfaction with our services. If for any reason you are not satisfied with the work performed, please contact us within 7 days of the service date to discuss your concerns. We will work with you to resolve any issues and make sure you are happy with the results. Please note that refunds will only be issued in cases where we are unable to resolve the issue to your satisfaction. If materials were purchased for the service, the refund will be affected by the cost of the materials used. Thank you for choosing our handyman services.